Frequently Asked Questions
Where do I start looking for accommodation?
Have a look at the accommodation available on our website. We list over a 1000 private student halls supplied by over 130 companies. Search by city, university or hall name if you already know it, and make sure you check those ratings and reviews.
When should I start looking and booking?
As soon as possible. Private Halls are popular because of their great location and variety of rooms. Most of them also offer an early bird offer which is a real bargain - keep an eye on our Facebook page for these. If you know where you're going to study, or already have an offer, get ahead of the game and start having a look today.
How do I find the best place for me?
Look at reviews! Student reviews are a great guide to the pros and cons of each hall! Have a look at the reviews on our website and on our facebook page - they offer total honest and up to date information from real student residence.
Can I arrange a viewing?
Yes, most halls will be happy to arrange a time to visit and take a look around. Take a look on their websites for more information.
How do I book a room?
Simply go on to the hall’s website and either complete their online booking form or contact them directly via email or phone. In most cases there will also be a livechat facility to lead you through the process.
Where can I live over summer?
Some halls offer summer stays in their accommodation. This is great if you have a job or are doing an intern programme.
How do I pay?
Once you have been offered a room by the Hall Manager you can set up a bank transfer or pay online. The payment method can differ from hall to hall.
How much should I be paying for my room?
This is a really hard question because every city is different, but by looking across our listings you’ll get a really good indication of the price range in the location you’re interested in. Just be warned London is more expensive, especially if you are looking for Zone 1 or 2, so be prepared to travel in the capital for cheaper accommodation.
How long will my contract be?
Standard contracts are usually from 44 to 51 weeks. The length of your contract will affect your weekly room rate, with longer contracts making the weekly price cheaper. Some halls offer shorter semester contracts.
Can I extend my contract?
The short answer is yes!
Most halls welcome extensions to contracts, especially if you are looking to stay for another year.
What is included in the price?
All bills are included in the rent. This includes heating, electricity, water, Council Tax and Wifi. On top of this there are a wide range of facilities included which differ from hall to hall.
Can I pay in instalments?
Almost always yes, there is usually the option to spread your payments across the academic year, on a semester by semester basis. Talk to your hall about specifics.
If you’re an international student some accommodation providers ask that you have a UK Guarantor if you intend to pay in instalments.
If my circumstances change will I still be held to my contract?
If you can prove that you are no longer attending your course then your contract is nullified. In the event of this occurring before your course starts then any up-front payment will be returned.
Note - you will most likely need a letter from your course provider stating you are no longer attending.
What is a Guarantor?
A guarantor is usually a parent, guardian or relative who is co-signing your tenancy agreement. By signing the contract they are agreeing to be responsible for payments, covering any outstanding charges should you default.
What’s the difference between En-Suite and Studio?
An En-Suite room is a bedroom with your own private bathroom but a shared kitchen. Although this involves sharing, it can be a great social space to make some new friends.
A Studio is a self-contained private space, which includes a bathroom and a kitchenette all in one room.
What does a Twin Room mean?
A Twin Room consists of 2 beds in one room (and usually comes with a private bathroom between you). It is a great option for friends who are coming to university together as it tends to be cheaper and you get to live together.
Can I pick my room within the hall?
Most halls will let you pick your room where possible. This is usually done online when you apply for a room, they will ask you to select from the options available. Alternatively, you can make requests which halls will attempt to meet - when you are offered a room there is always the opportunity to ask to change. Hall Managers are the best people to speak to about what is available.
NOTE: Hall Managers get a lot of requests and offer rooms at a first come first served basis, so if you are applying late the options will be limited.
What is included in my room?
All rooms come with a bed and mattress, a cupboard or hanging rail, a desk and a hand basin. Each room in each hall will be different, but on our website there is a room description that can assist you.
Kitchen items, bed covers and hangers are amongst the things you will need to bring with you as they are not commonly provided.
Do halls provide insurance?
Yes - halls do generally provide content insurance… providing that you lock your room when you leave. Make sure you read the terms & conditions when you sign the contract.
What if I don’t like my room? Or don’t get on with my roommates?
This can happen, although it is rare. Once you are there, if you have any problems talk to the Hall Manager. They are there to make sure you get the best experience so will assist you with any issues or if all else fails will move you.
